Scheme rules v1.0

UK ESA Register is a private register, run privately. It is not a public register, it has no statutory basis, and nobody is obliged to consult it or to accept anything issued from it. There is no official UK register of emotional support animals, so this one is not a copy of one.

An entry is made when someone tells us about their animal and pays for the entry to be made. That is the whole of it, and the documents say so in those words.

This record certifies only that the details in fields 1 to 6 were supplied to this register and entered on the date shown. It does not certify that those details are accurate, and no check of them has been carried out.

We carry out no check of any kind on the information supplied. We do not meet the animal, contact a vet, verify a microchip, assess training or temperament, or ask for proof of anything. Where a document has to record one of those, it records that it was not done.

These are printed on the certificate itself, in the same type as everything else, because a limit set in smaller type than the claim it limits is not a disclosure.

Public access rights conferred by this record

None.

Assistance dog status under the Equality Act 2010

Not applicable.

Training or temperament assessed by this register

None.

Veterinary examination

Not carried out.

Two are issued for every entry, and they are separate files so you can print one without touching the other. Both carry the register reference, a link to the public lookup, and the limits above.

• REGISTER ENTRY, form ESAR/RE/02 is one A4 sheet, in three blocks. The record: this block sets out the details supplied to this register. The entry: this block sets out who made the entry, in what capacity, and when. The limits: this block states what the entry does not evidence. it is part of the record.
• Register card, form ESAR/RC/01 is ID-1 (85.6 × 54mm), landscape, two faces, with the numbered fields set out below.

A keeper may add or replace the photograph once, within 14 days of the entry being made; the documents are reissued and the earlier copies are superseded.

Entered by the operator of this register, acting in the capacity of keeper of its own private record. Produced by system; no signature is applied.

The certificate is set out in three blocks. Fields 1 to 6 are what was supplied to us. The single word Entered divides the sheet. Fields 7a to 9 are the act of entering it: on what date, by whom, in what capacity, under what number, and where it can be checked. Fields 10 onward are the limits, under a rule in the one colour we reserve for them.

That division is the point of the form. It keeps “this animal is such-and-such” and “somebody told us so on a date” visibly apart, which is the distinction this product must never blur.

1

Animalrecord

2

Species and breedrecord

3

Date of birth, as declaredrecord

4

Photographrecord

5

Registered keeperrecord

6

Town or cityrecord

7a

onentry

7b

byentry

7c

acting in the capacity ofentry

8

Register numberentry

9

Verify atentry

10

Current untilentry

13

Public access rights conferred by this recordlimits

14

Assistance dog status under the Equality Act 2010limits

15

Training or temperament assessed by this registerlimits

16

Veterinary examinationlimits

17

Noticelimits

Every field on the card is labelled in words, and this is the full list. The card used to number them in the manner of a driving licence; the numbers were removed on 14 September 2026, because a numbered card reads as an identity document whatever the words beside the numbers say, and this card is not one. It says so on its back, beside its status and the rights it confers.

• Keeperfront
• Animalfront
• Species and breedfront
• Enteredfront
• Current untilfront
• Register numberfront
• Statusback
• Rights conferredback
• Verificationback
• About this cardback

An entry stays current for 18 months from the day it is made. After that the public check shows it as expired, and a new entry can be made for the same pet. Nothing is charged automatically and no card details are kept, so nothing renews by itself.

The date it runs out is printed on the certificate as field 10 and on the card beside “Current until”, and the public lookup shows it too, so nobody has to work it out from the issue date. Expiry is read from that date rather than stored as a status: a status would be wrong from the moment the date passed until something corrected it, and the thing that would be wrong is the page a stranger is looking at.

An expired entry is not deleted and is not the same as a refunded one. It reads as expired, its documents stay downloadable, and a new entry can be made for the same animal at any time, at the price then advertised, as a new purchase. Nothing is charged automatically, because no card details are held to charge.

The lookup shows the entry as it stands now, and the certificate shows it as it stood when it was issued. If those ever disagree, the lookup is the register and the paper is a copy of it, which is why every document carries the date and time it was taken.

A refund marks the entry inactive, and the public lookup says so. We do not delete it, because a reference that silently disappears tells whoever is checking nothing, and a reference that reads “inactive” tells them the truth.

You can also ask us to make an entry inactive at any time, refund or no refund. Write to hello@ukesaregister.co.uk.

These rules are versioned, and the version in force when your entry was made is printed on your documents. We do not apply changes retrospectively to entries already issued.

The wider position is set out on our disclaimer page, and the contract is in our terms.