Scheme rules v1.0
Every document we issue cites this page. It sets out what an entry in this register means, what each numbered field on the card is, and — at greater length than anything else here — what the record does not evidence.
What this register is
UK ESA Register is a private register, run privately. It is not a public register, it has no statutory basis, and nobody is obliged to consult it or to accept anything issued from it. There is no official UK register of emotional support animals, so this one is not a copy of one.
An entry is made when someone tells us about their animal and pays for the entry to be made. That is the whole of it, and the documents say so in those words.
What an entry evidences
This record certifies only that the details in fields 1 to 6 were supplied to this register and entered on the date shown. It does not certify that those details are accurate, and no check of them has been carried out.
We carry out no check of any kind on the information supplied. We do not meet the animal, contact a vet, verify a microchip, assess training or temperament, or ask for proof of anything. Where a document has to record one of those, it records that it was not done.
What an entry does not evidence
These are printed on the certificate itself, in the same type as everything else, because a limit set in smaller type than the claim it limits is not a disclosure.
- Public access rights conferred by this record
- None.
- Assistance dog status under the Equality Act 2010
- Not applicable.
- Training or temperament assessed by this register
- None.
- Veterinary examination
- Not carried out.
The documents
Two are issued for every entry, and they are separate files so you can print one without touching the other. Both carry the register reference, a link to the public lookup, and the limits above.
- REGISTER ENTRY, form ESAR/RE/02 — one A4 sheet, in three blocks. The record: this block sets out the details supplied to this register. The entry: this block sets out who made the entry, in what capacity, and when. The limits: this block states what the entry does not evidence. it is part of the record.
- Register card, form ESAR/RC/01 — ID-1 (85.6 × 54mm), portrait, two panels, with the numbered fields set out below.
Entered by the operator of this register, acting in the capacity of keeper of its own private record. Produced by system; no signature is applied.
The certificate’s numbered fields
The certificate is set out in three blocks. Fields 1 to 6 are what was supplied to us. The single word Entered divides the sheet. Fields 7a to 9 are the act of entering it — on what date, by whom, in what capacity, under what number, and where it can be checked. Fields 10 onward are the limits, under a rule in the one colour we reserve for them.
That division is the point of the form. It keeps “this animal is such-and-such” and “somebody told us so on a date” visibly apart, which is the distinction this product must never blur.
- 1
- Animalrecord
- 2
- Species and breedrecord
- 3
- Date of birth, as declaredrecord
- 4
- Photographrecord
- 5
- Registered keeperrecord
- 6
- Town or cityrecord
- 7a
- onentry
- 7b
- byentry
- 7c
- acting in the capacity ofentry
- 8
- Register numberentry
- 9
- Verify atentry
- 10
- Public access rights conferred by this recordlimits
- 11
- Assistance dog status under the Equality Act 2010limits
- 12
- Training or temperament assessed by this registerlimits
- 13
- Veterinary examinationlimits
- 14
- Noticelimits
The card’s numbered fields
The numbering follows the ordinary convention for identity documents — plain integers, with letter suffixes where several fields are facets of one thing. Field 12 on the card reproduces this key in miniature, so the card can be read by someone who has never seen one before and has no access to this page.
- 1
- Keeperfront
- 2
- Animalfront
- 3
- Species and breedfront
- 4a
- Date of entryfront
- 4b
- Review datefront
- 5
- Register numberfront
- 6
- Photographfront
- 7
- Issuing bodyback
- 8
- Scheme rulesback
- 9
- Statusback
- 10
- Rights conferredback
- 11
- Verificationback
- 12
- This legendback
How long an entry lasts
None. This entry does not expire, and no renewal fee is ever charged.
The lookup shows the entry as it stands now, and the certificate shows it as it stood when it was issued. If those ever disagree, the lookup is the register and the paper is a copy of it — which is why every document carries the date and time it was taken.
When an entry stops being active
A refund marks the entry inactive, and the public lookup says so. We do not delete it, because a reference that silently disappears tells whoever is checking nothing, and a reference that reads “inactive” tells them the truth.
You can also ask us to make an entry inactive at any time, refund or no refund. Write to hello@ukesaregister.co.uk.
Changes to these rules
These rules are versioned, and the version in force when your entry was made is printed on your documents. We do not apply changes retrospectively to entries already issued.
The wider position is set out on our disclaimer page, and the contract is in our terms.
Version v1.0. We record which version applied to your order, and we email you before anything material changes. Changes are never retrospective.