Renting with a pet in London
The local picture
London’s rental stock is overwhelmingly flats, and most of those flats are leasehold. That single fact shapes almost every pet conversation in the city, because your landlord may genuinely not be the person who gets to decide.
Where a head lease restricts pets, a landlord who refuses is not necessarily being obstructive — they may have no power to agree. The Renters’ Rights Act anticipates this: if they need a superior landlord’s consent and ask for it within the 28 days, they get up to seven more days after that answer comes back.
The law, which is the same everywhere in England
The right applies across England
Since 1 May 2026, section 11 of the Renters’ Rights Act 2025 gives every tenant in England — London included — the right to formally request consent to keep a pet. Your landlord must give or refuse that consent in writing within 28 days, and must not refuse unreasonably.
They cannot require you to take out pet insurance, and they cannot take a larger deposit. The full explanation of how the right works applies anywhere in England.
Ask about the lease early
The most useful sentence you can add to a London pet request is an offer to help with the freeholder: something like ‘if consent is needed from the freeholder, I am happy to provide anything they need’. It converts a wall into a process.
It also flushes out the bluff. A landlord who says ‘the lease doesn’t allow it’ and cannot point to the clause is in a much weaker position than one who can.
Practical notes for London
- Ask which clause of the head lease restricts pets, politely and in writing.
- If there is a managing agent, they usually hold the lease and answer faster than the landlord.
- Mention the building specifically: which floor, whether there is a lift, where the animal is walked.
- London Renters Union and Shelter both run advice services in the capital.
What there is to buy
The letter, written on the Act, with a one-page summary of your pet an agent can file. Or copy our free template and write it yourself — we would rather you sent a good letter than no letter.
One payment, no renewals. England only.
Not a legal document. UK ESA Register is a private service, not a government body, and no official UK register of emotional support animals exists.
Not a legal document. UK ESA Register is a private service, not a government body, and no official UK register of emotional support animals exists. This page is general information about renting in England, not legal advice.