A private register · Not a legal document

An emotional support dog certificate, and a card that fits in your wallet.

Their name, their photo and a register reference you can check, on a certificate made to be framed and a register card at true bank-card size. Both arrive by email within a minute. £30, current for 18 months, and nothing that renews by itself.

Register your dog for £30

A private register. Not a government scheme, and not a legal document.

Charged in euros, approx. £30. The euro amount is shown on the payment page; the amount on your statement may vary with your bank's exchange rate and fees.

Renting, and the landlord is the problem? Start here instead

What you receive

  1. A numbered A4 certificate bearing your animal’s name and photograph.
  2. A register card at bank-card size.
  3. A public verification page that anyone may check in seconds.
  4. Delivered by email within one minute. Current for 18 months. One payment; nothing renews.

Before you buy

Most people looking this up have a dog and a landlord. Here is the honest order to do things in.

What an emotional support animal is, in plain words

What a register entry does not do

This is the reason most people search for it, so it should be the first thing said. An emotional support dog registration carries no weight with a landlord, because emotional support animals have no status in UK law and no official register exists.

Renting in England

A register entry is not, in itself, grounds for a landlord’s consent. The route recognised in law is a written request under section 11 of the Renters’ Rights Act 2025. Your landlord is required to respond in writing within 28 days and may not refuse unreasonably. Our free template sets out that request for you to complete.

The register card and the A4 certificate, as they arrive. A real register number takes the place of the dots.

Already microchipped? This is something else.

The microchip is required by law and does one job: if your dog is lost, a scanner at a vet or a rescue links the chip to your details. It says nothing about what the animal is to you, and nobody can read it without the scanner.

A register entry is the paperwork for the rest. It records that this is your emotional support animal, with their name and photo, on a numbered certificate and a wallet card you can show anyone, and on a public page that anyone can check in ten seconds with no equipment. It sits alongside the chip. It does not replace it.

  • Something you can show: on paper, in your wallet, or on a phone screen
  • Says what the animal is to you, not only who owns them
  • Checkable by anyone in ten seconds, no scanner

A private register. Not a government scheme, and not a legal document.

Charged in euros, approx. £30. The euro amount is shown on the payment page; the amount on your statement may vary with your bank's exchange rate and fees.

Register your pet for £30

Assistance dog or emotional support dog?

These are not the same and the difference is legal, not semantic. An assistance dog is trained to perform specific tasks for a disabled person and is recognised under the Equality Act 2010, with real protections around access.

An emotional support dog is a pet whose company helps. That is genuine, and it is not that legal category. Presenting a pet as a trained assistance dog when it is not can be an offence, and it makes life harder for people who depend on the real thing.

What the registration is good for

The everyday moments where having something tidy to hand over beats scrolling for photos: a letting agent’s office, a building’s front desk, a pet-friendly hotel, a new dog walker.

It is a keepsake with a checkable number. Bought on that basis it is a nice thing to own; bought as a key to something, it will disappoint you.

What there is to buy

The Certificate£30

Registration, certificate and register card. One payment, current for 18 months.

Charged in euros, approx. £30. The euro amount is shown on the payment page; the amount on your statement may vary with your bank's exchange rate and fees.

Not a legal document. UK ESA Register is a private service, not a government body, and no official UK register of emotional support animals exists. It does not give you a legal right to keep a pet, to housing, or to access with your animal.

Questions, answered plainly

Can I take an emotional support dog into shops or cafés?
No. That protection applies to assistance dogs supporting a disabled person under the Equality Act 2010. An emotional support dog has no right of access, and a certificate does not create one.
Will an airline let my emotional support dog fly in the cabin?
UK airlines are not required to carry emotional support animals and most do not. Assistance dogs are handled differently. Check with the airline directly.
My landlord said no. What now?
Ask for the refusal in writing with a reason, then check whether it is reasonable. A blanket no-pets policy applied without considering your request is weak. Shelter and Citizens Advice give free advice in England.

UK ESA Register is a private service and is not a government body. No official register of emotional support animals exists in the United Kingdom, and emotional support animals have no special status in UK law. This certificate is a keepsake and a convenience credential for everyday conversations. It creates no right of access to housing, transport, shops or anywhere else, and nobody is obliged to accept it. In England, the right that actually helps renters is the right to request consent to keep a pet under section 11 of the Renters’ Rights Act 2025. UK ESA Register is not a law firm and this page is not legal advice.